This Privacy Statement sets forth our current privacy practices with regard to the
information we collect when you interact with our website. By accessing Medezon
site, you acknowledge and fully understand Medezon LLC’s Privacy Statement and freely
consent to the information collection and use practices described in this Website
Privacy Statement. The term "Medezon” (“the company”, ”the website”, "us", "we")
is used throughout this web platform to collectively refer to Medezon, LLC.
1. Data We Collect
We automatically track and collect the following categories of information when
you visit our Website: (1) IP addresses; (2) domain servers; (3) types of computers
accessing the Website; (4) types of web browsers used to access the Website; (5)
referring source which may have sent you to the Website; and (6) other information
associated with the interaction of your browser and the Website (collectively “Traffic
2. Information We Collect and How It Is Used
In order for you to access certain areas or features of the Website, we may require
you to provide us with certain information that personally identifies you (“Personal
Information”). Personal Information includes the following categories of information:
(1) Contact Data (such as your e-mail address, phone number and Medezon password);
(2) Demographic Data (such as your gender, your date of birth and your zip code);
(3) Insurance Data (such as your insurance carrier and insurance plan); and (4)
Medical Data (such as your previous physicians (“Providers”) visited, your reason
for visit and your date of visit, and other medical information you choose to share
We may use your Contact Data to send you information about Medezon or our products
or Services, to contact you when necessary, including to remind you of upcoming
or follow-up appointments, and in conjunction with your use of certain Interactive
Tools. We may use your Demographic Data, your Traffic Data, your Insurance Data
or your Medical Data to customize and tailor your experience on the Website, in
emails and in other communications, displaying content that we think you might be
interested in and according to your preferences. You agree that Medezon may use
Personal Information to allow your doctors to make appointments with other doctors
on your behalf through the Services.
3. Information We Share
We share certain categories of information we collect from you in the ways described
third parties only on an aggregate (i.e. non-personally-identifiable) basis. We
may also share your Contact Data, Demographic Data, Insurance Data and Medical Data
with Providers you choose to book appointment through our Website. We may also share
Personal Information and Traffic Data with our business partners who assist us by
performing core services (such as hosting, billing, fulfillment, or data storage
and security) related to our operation of the Website and/or by making certain Interactive
Tools available to our users. Those business partners shall be bound to uphold the
same standards of security and confidentiality that we have promised to you in this
to carry out their specific business obligations to Medezon and to provide your
requested medical care and services. Last, we may transfer information about you
to another company in connection with a merger, sale or acquisition by or of Medezon.
In this event, we will use reasonable efforts to notify you before information about
not share, sell, rent or trade your Personal Information with any third parties
for their promotional purposes.
4. Interactive and Installed Tools
We also collect other information, some of which may be Personal Information that
you voluntarily provide to us when you choose to use some of the Website’s interactive
tools and services (“Interactive Tools”), such as searching for Providers and appointments
with them. We also collect information you provide voluntarily in free-form text
boxes on the Website and through responses to surveys, questionnaires and the like.
Some of the free Interactive Tools on our site ask you for health-related Personal
Information. You may elect to use certain Services available through the Website
that require you to download and install software on your computer (“Installed Tools”).
The Installed Tools may collect and transmit information from your computer system
solely relating to use of the Installed Tools and for the purpose of providing you
the relevant Services, for example, by informing Medezon when a user is logged on
and available to receive update or alert notices.
We use “cookies” to customize your experience on our Website and to store your password
so you do not have to re-enter it each time you visit the Website. Some of our business
the use of our Website. We do not link the information stored in cookies directly
to any of your Personal information you submit while on the Website, however. “Cookies”
are small computer files that are transferred to your computer's hard drive that
contain information such as user ID, user preferences, lists of pages visited and
activities conducted while browsing the Website. At your option, expense and responsibility,
you may block cookies or delete cookies from your hard drive. However, by disabling
cookies, you may not have access to the entire set of features of the Website.
6. Use of Web Beacons or GIF Files
In limited circumstances we also may use “Web Beacons” to collect anonymous, non-personal
information about your use of our Website and the sites of selected sponsors and
advertisers, and your use of emails, special promotions or newsletters we send to
you. “Web Beacons” are tiny graphic image files imbedded in a web page or email
that provide a presence on the web page or email and send back to its home server
information from the user’s browser. The information collected by web beacons allows
us to statistically monitor how many people are using the Website and selected sponsors'
and advertisers' sites, or opening our emails, and for what purposes.
We store all Traffic Data and review postings indefinitely, even after “deletion,”
and may archive such information elsewhere. We store all Personal Information until
you request that we modify or delete it, in which case we may still wind up retaining
some of that information for the reasons described in Section 15 below.
8. Children’s Online Privacy Protection Act
Children’s Online Privacy Protection Act (COPPA) severely restricts what information
can be collected from children under the age of 13. For this reason, children under
the age of 13 in the United States are prohibited from using the Website. The Website
is not directed at children, and Medezon does not knowingly collect any information
from individuals under the age of 13. If we learn that we have received any information
from an individual under the age of 13, we will use that information only to respond
directly to that child (or a parent or legal guardian) to inform him or her that
he or she cannot use the Services and subsequently we will delete that information
from our own servers.
Medezon does not collect information from children under the age of 13 in accordance
with the COPPA as discussed above. If you are a parent or legal guardian of a minor
behalf of such minor child. Any information that you provide while using the Site
or Service on behalf of your minor child will be treated as Personal Information
as otherwise provided herein.
9. User Choice
You may choose not to provide us with any Personal Information. In such an event,
you can still access and use much of the Website; however you will not be able to
access and use those portions of the Website that require your Personal Information.
10. Confidentiality and Security
Information private and will not share it with third parties, unless we believe
in good faith that disclosure of your Personal Information or any other information
we collect about you is necessary to: (1) comply with a court order or other legal
process; (2) protect the rights, property or safety of Medezon or another party;
content violates the rights of third-parties.
11. HIPPA Compliance
Physicians, their employees, and their agents should be particularly aware of their
obligations of patient confidentiality, including without limitation their obligations
under the Health Insurance Portability and Accountability Act (“HIPAA”), both in
communicating with Medezon and in responding to a review of their services posted
on our Website. Medezon does not have, and will not accept, any obligations of confidentiality
with respect to any communications other than those expressly stated in this Privacy
12. Public Information
Any information that you may reveal in a review posting or other online discussion
or forum is intentionally open to the public and is not in any way private. You
should think carefully before disclosing any personally identifiable information
in any public forum. What you have written may be seen and/or collected by third
parties and may be used by others in ways we are unable to control or predict.
13. Security of Personal Information
The security of your Personal Information is important to us. We follow generally
accepted industry standards to protect the Personal Information submitted to us,
both during transmission and once we receive it. For example, when you enter sensitive
information on our Website, we encrypt that information using secure socket layer
Although we make good faith efforts to store Personal Information in a secure operating
environment that is not open to the public, you should understand that there is
no such thing as complete security, and we do not guarantee that there will be no
unintended disclosures of your Personal Information. If we become aware that your
Personal Information has been disclosed in a manner not in accordance with this
of the disclosure (to the extent we know that information) as soon as reasonably
possible and as permitted by law.
14. Lost or Stolen Information
You must promptly notify us if your Contact Data is lost, stolen, or used without
permission. In such an event, we will remove that Contact Data from your account
and update our records accordingly.
We reserve the right, at any time, to add to, change, update, or modify this Privacy
Policy so please review it frequently. If we do, then we will notify you here, as
well as by posting a notice on our Website and/or by e-mailing you, along with a
description of any changes (material or otherwise) and, where appropriate, a link
to the modified policy so that you can review it. In all cases, use of information
16. Controlling Your Personal Information
As a registered user of the Website, you can modify some of the Personal Information
you have included in your profile or change your username by logging in and accessing
your account. Upon your request, Medezon will use commercially reasonable efforts
to delete your account and the Personal Information in your profile; however, it
may be impossible to remove your account without some residual information being
retained by Medezon. Registered users who wish to close their account should contact
17. Links to Other Websites
The Website contains links to third party websites to which Medezon has no affiliation.
Medezon does not share your personal information with those websites and is not
responsible for their privacy practices. If you follow a link to a third-party website,
over the privacy policies of other web sites.
Medezon is committed to protecting the privacy of users of this web platform. This
exercise any of the rights that you are given under this privacy statement you can
Last Updated: 31st March 2010